Lost A Pet (2021)

Have you lost a pet and don't know what to do?

Microchip identification, with appropriate recording of CURRENT animal /owner data should provide you with some peace of mind, because it provides a permanent link to you as an owner, both now and in to the future, for the life of your pet.

There is a network of microchip readers located at local Councils, vet clinics and animal welfare organisations across Australia. These organisations routinely scan all animals presented to them as strays. Our experience is that this process very frequently results in reuniting those lost pets with their owners - sometimes even years later or in other States!


What else can you do?

Loss of your pet is a time of great anxiety both for you and your pet.
The following simple steps will help increase your chances of your pet being returned to you or your your family.

It is essential that you continue to UPDATE your details with CENTRAL ANIMAL RECORDS. This can be done by signing in or creating an account.


Mark your pet as missing on Central Animal Records through your login. This can also be done by contacting Central Animal Records via email at info@car.com.au or calling 03 9706 3187 during business hours to advise that your pet is missing.


V.I.Pet is an opt-in service offered by Central Animal Records. There are several features that are specifically designed to benefit pet owners when their pet goes missing.

Active Recovery Service: When your pet goes go missing, Central Animal Records will alert local vets and councils through their account with us. Your pet will also be listed on our public 'Lost Pets Dashboard'.

Lost Pet Poster Studio: Owners can use our studio templates to create a printable missing poster for your pet, complete with photo, description, optional reward and contact details. We can also post this on our Facebook page and our public ‘Lost Pets Dashboard.

Pet Profile Image: Add an image of your pet to the profile. This is also very useful for vets and council rangers to view should your pet ever go missing.

Medical Condition Listing: Does your pet have a medical condition that vet clinics or councils would need to be aware of if your pet goes missing and is handed in to them? You can now add this to your pet's record.

Owner Profile Image: You can now personalise your profile by adding a user image. This can also allow vet clinics and councils to see that the correct owner is collecting a pet.

Click Here to learn more about V.I.Pet.


Contact your local Council and any Animal Welfare Shelters to advise them that your pet is missing. It is also worth contacting neighbouring Councils in case your pet has wandered and is found over your Council boundary. You will need to be able to provide them with your name & contact details, as well as a detailed description of your pet.

Find Your Local Council:

VIC | NSW | ACT | QLD | NT | WA | SA | TAS

To contact the animal welfare societies in your area. The numbers can be located in the Yellow Pages under "animal welfare". It is advisable to contact all that are listed, even if they are out of your local area. Animals have been known to travel great distances and there is the possibility that the animal could have been picked up and taken out of the area.


Visit your local Council pound facility and Animal Welfare facility, not just once, but regularly, as pets sometimes are presented days or weeks later. A large number of animals pass through pounds and shelters , and sometimes your description over the telephone, especially cross breeds, can be misinterpreted.


Contact Veterinarians in your local area and after hours emergency veterinarian centres to advise that the animal is missing.

Find vet clinics near you with Vet Voice.



Door knock or letter drop your local area. Cats especially can be locked in garages or under houses without the knowledge of home owners. Ask your neighbours to please check.


Place notices in the local shops advising that the animal is missing. It is beneficial if you can include a recent photograph of the animal.

If you're a V.I.Pet owner, you can use our Pet Poster Studio - Sign In


Be sure to check if there is a lost and found Facebook page for your area. 


Lost Pet Finders is a website devoted to reuniting pets and their owners by reporting missing pets to members or allowing listings of missing pets with images. It has an ever expanding network of vets, pounds, animal agencies, neighbours and animal lovers determined to help lost pets find their way home.


For more than 30 years, we have facilitated the recovery of lost pets to help reunite them with their families. During that time, we have heard some truly amazing stories. We hope that some of these Reunion Stories will remind you that there is always hope.