Contact Central Animal Records

Contact Central Animal Records

Phone: 03 9706 3187

Monday to Friday, 8:30am to 5:00pm (Melbourne time). Email us any time at info@car.com.au.

Pet owners and members of the public

  • Phone: 03 9706 3187 (Monday to Friday, 8:30am to 5:00pm Melbourne time)
  • Email: info@car.com.au
  • Online enquiry form: click the Contact Us button at the bottom right of your screen.
  • Fax: 03 9706 3198
  • Address: 22 Fiveways Boulevard, Keysborough VIC 3173

Many questions can be sorted online any time, without waiting for office hours:

Lost or found a pet?

  • Lost your pet? Follow our lost pet steps.
  • Found a pet? Take it to your nearest vet clinic or council to have the microchip scanned. If it has a C.A.R. collar tag, call us on 03 9706 3187 and quote the tag number. See what to do if you find a pet.

Vets, councils and welfare organisations

Recovery line: 1800 333 202, available 24/7.

The recovery line is for vets, councils and welfare organisations only. Please have your PIN and the animal's microchip or tag number ready. Members of the public, please call 03 9706 3187.